Troubleshooting and routine maintenance
63
C
Init Unable XX The machine has a mechanical
problem.
Do one of the following:
Disconnect the machine from the power
for several minutes, then reconnect it.
If the problem continues, call Brother
Customer Service.
Jam Inside The paper is jammed inside the
machine.
(See Paper jams on page 67.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper jams on page 67.)
Jam Tray The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 67.)
No Belt Unit The belt unit is not installed
properly.
Re-install the belt unit. (See Replacing the
belt unit on page 96.)
No Paper The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray and
press Black Start or Color Start or put
the paper in the manual feed slot.
Remove the paper and load it again.
Then press Black Start or Color Start.
If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers on page 81.)
No Toner The toner cartridge or the drum
unit and toner cartridge assembly
is not installed properly.
Re-install the toner cartridge or the drum unit
that is indicated on the LCD.
No Waste Toner The waste toner box is not
installed properly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 100.)
Out of Memory The machine’s memory is full. Copy operation in progress
Do one of the following:
Press Black Start or Color Start to copy
the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See
Out of memory message on page 32.)
Print operation in process
Reduce print resolution. (See Advanced tab
in the Software User’s Guide on the
CD-ROM.)
Error Message Cause Action
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