64
Print Unable XX The machine has a mechanical
problem.
Do one of the following:
Disconnect the machine from the power
for several minutes, then reconnect it.
If the problem continues, call Brother
Customer Service.
Print Unable 1A One of the issues that can cause
this error is that condensation
may form inside the machine after
a room temperature change.
Turn the power switch off and fully open the
top cover. Leave the machine off and open
for 30 minutes to remove any condensation
from inside the machine, then close the top
cover and turn it on again. If this does not
clear the error, call Brother Customer
Service.
Registration Registration failed. Press Black Start or Color Start and try
again.
Do one of the following:
Turn off the machine’s power switch.
Wait a few seconds, then turn it on again.
Try Manual Registration, Menu, 3, 7.
(See Manual Registration on page 83.)
Put in a new belt unit. (See Replacing the
belt unit on page 96.)
If the problem continues, call Brother
Customer Service.
Replace Belt It is time to replace the belt unit. Replace the belt unit. (See Replacing the
belt unit on page 96.)
Replace Drums It is time to replace the drum
units.
Replace the drum units.
(See Replacing the drum units on page 93.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Resetting the drum counter
on page 96.)
Replace Drum(X)
1
It is time to replace the drum unit
for the indicated color.
Replace the drum unit for the color indicated
on the LCD.
(See Replacing the drum units on page 93.)
Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service or a Brother
Authorized Service Center to replace the
fuser unit.
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Error Message Cause Action
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