Brother MFC-9130CW User Manual

Troubleshooting
129
B
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wires are dirty. Clean the glass strip and scanner glass
and the white bar and white plastic above them (see Cleaning the corona wires
on page 82 and see Advanced User's Guide: Cleaning the scanner).
Copies are blank. Make sure you are loading the document correctly (see Using the automatic
document feeder (ADF) on page 33 or Using the scanner glass on page 34).
Scanning difficulties
Difficulties Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click File > Select Source and choose the Brother TWAIN driver.
Macintosh users can also scan documents using the ICA Scanner Driver
(see Software User's Guide).
OCR does not work. Try increasing the scanning resolution.
(Macintosh users)
Make sure you downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Network scanning does not work. See Network difficulties on page 130.
Cannot scan. Call your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties Suggestions
Cannot install software or print.
(Windows
®
only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Copying difficulties (continued)
Difficulties Suggestions

Brother MFC-9130CW Specifications

Printing

print speed black	up to 19 ppm
print speed color	up to 19 ppm
print resolution	up to 600 x 2400 dpi
print technology	Digital Color LED

Copying

copy speed black	up to 19 cpm
copy speed color	up to 19 cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11.7”
scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi

Faxing

fax modem	33.6 kbps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
large paper capacity	250-sheet capacity paper tray

Display

lcd display type/size	3.7” Color TouchScreen
touchscreen display size	3.7 inches

Memory

standard memory	192MB
maximum memory	192MB