Brother MFC-9340CDW User Manual

100
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
In USA:
Visit the Brother Solutions Center at http://solutions.brother.com/
and click Manuals on your
model page to download the other manuals.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Identifying your problem B
First, check the following:
 The machine’s power cord is connected correctly and the machine’s power is on. If the
machine does not turn on after connecting the power cord, see Other difficulties on page 131.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
 Touchscreen Messages
(See Error and maintenance messages on page 102.)
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
 Printing difficulties on page 123
 Paper handling difficulties on page 124
 Printing received faxes on page 125
Telephone and Fax problems:
 Telephone line or connections on page 125
 Handling incoming calls on page 128
 Receiving Faxes on page 126
 Sending faxes on page 127
Troubleshooting B

Brother MFC-9340CDW Specifications

Printing Specifications

print speed (black)	up to 23 ppm
print speed (color)	up to 23 ppm
print resolution	up to 600 x 2400 dpi
automatic duplex printing	Yes

Copying Specifications

copy speed (black)	up to 23 cpm
copy speed (color)	up to 23 cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11.7”
scan resolution (optical)	1200 x 2400 dpi
scan resolution (interpolated)	19200 x 19200 dpi

Fax Specifications

fax modem	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Memory and Interfaces

memory (standard/max)	192MB / 192MB
standard interfaces	Wireless 802.11b/g/n, Ethernet, Hi-Speed USB 2.0
usb direct interface	Yes

Supplies and Accessories

black toner cartridge yield	2, 500 pages
cyan toner cartridge yield (standard)	1, 400 pages
magenta toner cartridge yield (standard)	1, 400 pages
yellow toner cartridge yield (standard)	1, 400 pages
cyan toner cartridge yield (high capacity)	2, 200 pages
magenta toner cartridge yield (high capacity)	2, 200 pages
yellow toner cartridge yield (high capacity)	2, 200 pages
drum unit yield	15, 000 pages
belt unit yield	50, 000 pages
waste toner box yield	50, 000 pages
multi-purpose paper	Letter, 500 sheets