Brother MFC-9340CDW User Manual

Troubleshooting
131
B
1
For Windows Server
®
2012: Hardware.
2
For Windows
®
XP, Windows Vista
®
, Windows Server
®
2003 and Windows Server
®
2008:
Brother MFC-XXXX BR-Script3.
3
For Windows
®
XP, Windows Vista
®
, Windows Server
®
2003 and Windows Server
®
2008: Properties.
Other difficulties
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Press and hold
down to turn off the machine and unplug the power cord. Wait for ten
minutes, then plug in the power cord and press to turn on the machine.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine’s power cord directly into a different known working wall outlet and
press to turn on the machine.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows
®
)
To print EPS data, do the following:
a For Windows
®
7 and Windows Server
®
2008 R2:
Click the (Start) button > Devices and Printers.
For Windows Vista
®
and Windows Server
®
2008:
Click the (Start) button > Control Panel > Hardware and Sound >
Printers.
For Windows
®
XP and Windows Server
®
2003:
Click the Start button > Printers and Faxes.
For Windows
®
8 and Windows Server
®
2012:
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the
Hardware and Sound
1
group, click View devices and printers.
b For Windows
®
7, Windows
®
XP, Windows Vista
®
, Windows Server
®
2003,
Windows Server
®
2008 and Windows Server
®
2008R2:
Right-click the Brother MFC-XXXX
2
icon and select Printer properties
3
,
and then select Brother MFC-XXXX BR-Script3.
For Windows
®
8 and Windows Server
®
2012:
Right-click the Brother MFC-XXXX BR-Script3 icon, select
Printer properties.
c From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For help installing the BR-Script3 printer driver through the network,
visit the Brother Solutions Center at http://solutions.brother.com/
.

Brother MFC-9340CDW Specifications

Printing Specifications

print speed (black)	up to 23 ppm
print speed (color)	up to 23 ppm
print resolution	up to 600 x 2400 dpi
automatic duplex printing	Yes

Copying Specifications

copy speed (black)	up to 23 cpm
copy speed (color)	up to 23 cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11.7”
scan resolution (optical)	1200 x 2400 dpi
scan resolution (interpolated)	19200 x 19200 dpi

Fax Specifications

fax modem	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Memory and Interfaces

memory (standard/max)	192MB / 192MB
standard interfaces	Wireless 802.11b/g/n, Ethernet, Hi-Speed USB 2.0
usb direct interface	Yes

Supplies and Accessories

black toner cartridge yield	2, 500 pages
cyan toner cartridge yield (standard)	1, 400 pages
magenta toner cartridge yield (standard)	1, 400 pages
yellow toner cartridge yield (standard)	1, 400 pages
cyan toner cartridge yield (high capacity)	2, 200 pages
magenta toner cartridge yield (high capacity)	2, 200 pages
yellow toner cartridge yield (high capacity)	2, 200 pages
drum unit yield	15, 000 pages
belt unit yield	50, 000 pages
waste toner box yield	50, 000 pages
multi-purpose paper	Letter, 500 sheets