Brother MFC-9460CDN User Manual

Troubleshooting
133
B
The machine is not printing or has
stopped printing.
 If either the Cyan, Magenta or Yellow toner reaches the end of its life while
printing a colour document, the print job cannot be completed. You can
choose to start the print job again in Mono mode, as long as black toner is
available. See Basic tab in the Software User's Guide.
 Press Job Cancel.
As the machine cancels the print job and clears it from the memory it may
produce an incomplete printout.
The machine does not change to
Direct Print mode when a USB
flash memory drive is connected to
the USB direct interface.
When the machine is in Deep Sleep mode, the machine does not wake up when
a USB flash memory drive is connected to the USB direct interface. Press the LCD
surface or any key to wake up the machine. Then press Direct Print on the
LCD to display the Direct Print menu.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work. Try increasing the scanning resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Accessing Brother Support (Macintosh) on page 4 for further instructions.
Network scanning does not work. See Network difficulties on page 135.
Cannot scan. Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print quality. (See Basic tab in the Software User's Guide.)
Printing difficulties (continued)
Difficulties Suggestions

Brother MFC-9460CDN Specifications

General

Type	all in one
Color	black
Automatic Document Feeder Capacity	35 sheets
Paper Size	plain paper, thin paper, thick paper, thicker paper, recycled paper, bond, label, envelope, thin envelope, thick envelope, glossy paper
Paper Handling	up to 300 sheets
Color Print Speed	25 pages per minute
Mono Print Speed	25 pages per minute
Print Resolution Mono	up to 2400 x 600
Print Resolution Color	up to 2400 x 600
Maximum Number of Pages Per Month	up to 40, 000
Scan Resolution	up to 1200 x 2400
Copier Resolution Mono	up to 2400 x 600
Number Of Cartridges	4
Internal Memory	yes
Memory Card	no
Network	wired
Connectivity	usb 2.0
OS Compatibility	none
Mobile Devices Connection	yes

Weight and Dimensions

Height	19.4 inches
Width	19.8 inches
Net Weight	58.4 pounds