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Brother MFC-J5330DW User Manual

Brother MFC-J5330DW
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Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
(MFC-J5930DW)
If the Touchscreen displays errors and your Android
device supports the NFC feature, touch your
device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the
latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
device are set to On.
Related Information references are at the bottom of this page.
MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
Error Message
Cause Action
B&W Print Only
Replace ink.
One or more of the colour ink cartridges
have reached the end of their lives.
You can use the machine in monochrome
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the
Touchscreen, each operation works in the
following way:
Printing
If the media type is set to Plain Paper
in the Basic tab, and Greyscale is
chosen in the Advanced tab of the
printer driver, you can use the machine
as a monochrome printer.
Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
Although the Cause column lists options
for using the machine after this error
appears, you may not be able to use the
machine until you replace the ink
cartridge(s) under the following
conditions:
If you unplug the machine or remove
the ink cartridge.
If you select the Slow Drying Paper
option on the machine or in the printer
driver.
BT Call Sign On
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
Set BT Call Sign to Off.
See Related Information: Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only).
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
An ink cartridge is not installed correctly.
A used ink cartridge was reinstalled. Remove the used ink cartridge and install
a new one.
605

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Brother MFC-J5330DW Specifications

General IconGeneral
Typeall in one, fax
Colorblack
Touch Screenyes
Display Size2.7 inches
Tray Capacity250
Output Tray Capacity100
Automatic Document Feeder Capacity50 sheets
Paper Sizeletter, executive, envelope (com-10, dl envelope, monarch), a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Methodcolor
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 4800 x 1200
Print Resolution Colorup to 4800 x 1200
Media Typesglossy paper, inkjet paper (coated paper), plain paper, recycled paper
Two-Sided Printingno
Maximum Number of Pages Per Monthup to 30, 000
Reduction and Enlargementyes
Photo Printingyes
Scanner Typeflatbed
Scan Resolutionup to 2400 x 2400
Duplex Scanyes
Copier Resolution Monoup to 4800 x 1200
Copier Resolution Colorup to 4800 x 1200
Fax Functionyes
Cartridgeslc3019bk/c/m/y inkvestment super high-yield cartridges, lc3017bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges4
Number of Ink Tanks0
Internal Memoryyes
Memory Cardno
Networkwired, wireless
Connectivityapple airprint, brother iprint&scan, google cloud print, mopria print service, usb, wi-fi, wi-fi direct
OS Compatibilitywindows vista, 7, 8, 8.1, 10 home, 10 pro, 10 education, 10 enterprise, os x v10.9.5, os x v10.10.x, os x v10.11.x, hard disk space for drivers and apps
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Depth12 inches
Height12 inches
Width20.9 inches
Net Weight36.8 pounds

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