Brother MFC-J5330DW User Manual

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
support.brother.com.
Connection Error
Error Messages
Cause Action
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 03
Connection failed to server.
Check network settings.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
624

Brother MFC-J5330DW Specifications

General

Type	all in one, fax
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	250
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Paper Size	letter, executive, envelope (com-10, dl envelope, monarch), a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Media Types	glossy paper, inkjet paper (coated paper), plain paper, recycled paper
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 30, 000
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 2400
Duplex Scan	yes
Copier Resolution Mono	up to 4800 x 1200
Copier Resolution Color	up to 4800 x 1200
Fax Function	yes
Cartridges	lc3019bk/c/m/y inkvestment super high-yield cartridges, lc3017bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, usb, wi-fi, wi-fi direct
OS Compatibility	windows vista, 7, 8, 8.1, 10 home, 10 pro, 10 education, 10 enterprise, os x v10.9.5, os x v10.10.x, os x v10.11.x, hard disk space for drivers and apps
Mobile Devices Connection	yes

Weight and Dimensions

Depth	12 inches
Height	12 inches
Width	20.9 inches
Net Weight	36.8 pounds