Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device)
External TAD (Telephone Answering Device)
You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the
TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it
hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice
message and the LCD will show [Telephone].
The external TAD must answer within four rings (we recommend setting it to two rings). This is because your
machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will
send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your
external TAD if it needs more than four rings to activate it.
IMPORTANT
DO NOT connect a TAD elsewhere on the same telephone line.
If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD.
Related Information
• Telephone Services and External Devices
• Connect an External TAD
• Record an Outgoing Message (OGM) on the External TAD
• Multi-line Connections (PBX)
• Telephone and Fax problems
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