Brother MFC-J6710DW Basic User's Guide

Troubleshooting
81
B
Wrong Paper Size The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1 Check that the paper size you
choose matches the size of paper
in the tray.
2 Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3 After you have checked the paper
size and the paper position, press
Mono Start or Colour Start to
continue printing.
Wrong Tray Setting
(MFC-J6710DW)
The machine’s Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
1Press Tray Setting, and make
sure the machine’s Paper Size and
Tray Use settings match the size
of paper in the tray you are using.
(See Paper Size and Type
(MFC-J6710DW) on page 23 and
Tray use in Copy mode
(MFC-J6710DW only)
on page 23.)
2 After you have checked the paper
size and tray use settings, press
a or b to choose
Restart Printing, and press
OK to continue printing.
Error Message Cause Action

Brother MFC-J6710DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A3 (297 x 420) mm
Output color depth	24 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	2400 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	203 x 392 DPI
Fax speed dialing (max numbers)	100
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	50 sheets
Maximum input capacity	500 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Product color	Black
Display diagonal	3.3 \
Market positioning	Business
Processor family	RISC
Compatible memory cards	Memory Stick (MS), MS PRO, MS PRO Duo, SD, SDHC
Sound pressure level (printing)	50 dB
Photo paper sizes	9x13, 10x15, 13x18, 20x25 cm
Custom media width	148 - 297 mm
Maximum print size	297 x 432 mm
Custom media length	148 - 431.8 mm
Paper tray media types	Bond paper, Glossy paper, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Photo paper sizes (imperial)	4x6, 5x7, 5x8, 8x10, 10x15 \
Borderless printing media sizes	A3, A4, A6, B4
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-PSK
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Scan speed	3.49 sec/page
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	7.5 W
Power consumption (PowerSave)	4 W
Power consumption (average operating)	26 W
Package weight	25.000 g
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	Brother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac)

Weight and Dimensions

Depth	489 mm
Width	540 mm
Height	331 mm