Brother MFC-J995DW User Manual

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Other Problems
>> Copying Difficulties
>> Scanning Difficulties
>> PhotoCapture Center Difficulties (MFC-J995DW)
>> Software Difficulties
Copying Difficulties
Difficulties
Suggestions
(MFC-J995DW)
Cannot make a copy.
Contact your administrator to check your Secure Function Lock Settings.
Black lines or streaks appear in
copies.
A
Black lines on copies are typically caused by dirt or correction fluid on the glass
strip. Clean the glass strip, scanner glass, and the white bar and white plastic
above them.
See Related Information: Clean the Scanner.
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See Related Information: Clean the Scanner.
Copies are blank. Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
Poor copy results when using the
ADF.
Try using the scanner glass.
See Related Information: Load Documents on the Scanner Glass.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Smudge or stain on the reverse
side of the page when using the 2-
sided copy feature.
Change the print setting options.
See Related Information: Change the Print Setting Options to Improve Your Print
Results.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan. (Windows)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
OCR does not work. Try increasing the scanning resolution.
Poor scanning results when using
the ADF. (Black lines appear in
the scanned data.)
Clean the white bar and the glass strip underneath it.
See Related Information: Clean the Scanner.
Try using the scanner glass.
See Related Information: Load Documents on the Scanner Glass.
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Brother MFC-J995DW Specifications

General

Type	all in one, fax, printer, scanner
Color	white
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	150
Automatic Document Feeder Capacity	20 sheets
Paper Size	legal
Paper Handling	input tray-150 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	8 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	letter-size glossy inkjet paper; 4" x 6" glossy photo paper; letter-size multi-purpose paper
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 5, 000
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 1200 x 1200
Copier Resolution Color	up to 1200 x 1200
Fax Function	yes
Cartridges	lc3035bk, lc3035c, lc3035m, lc3035y, lc3033bk, lc3033c, lc3033m, lc3033y
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, mopria print service, nfc, usb 2.0, wi-fi direct
OS Compatibility	windows: 10, 8.1, 8, 7; windows server 2008, 2008 r2; mac: os x v10.11.6, 10.12.x, 10.13.x
Mobile Devices Connection	yes

Weight and Dimensions

Depth	13.4 inches
Height	7.7 inches
Width	17.1 inches
Net Weight	19.2 pounds