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ZTKS0243 / Z31993 / 03
Troubleshooting
6.2 Problem
6.2.1 During Transportation
6.2.2 During Assembling
Continued on next page
Indicator Possible reason Solution By
Tilt Watch / Shock
Watch activated.
Careless
transportation.
1. Accept delivery with
reservation.
2. Remark the extent of
damage in the trans-
portation documents.
3. Start complaint process.
Approved
Customer
Personnel
Visible damage. Careless
transportation.
1. Accept delivery with
reservation.
2. Remark the extent of
damage in the trans-
portation documents.
3. Start complaint process.
Approved
Customer
Personnel
Indicator Possible reason Solution By
Ceiling height too
low for assembling
on magnet stand.
Site does not meet
the required
conditions.
Choose another site that
meets the required
conditions.
Bruker Service
Ceiling height too
low for inserting the
Helium Level Sensor
Site does not meet
the required
conditions.
Insert the Helium Level
Sensor before mounting the
magnet stand.
Bruker Service
Helium bore tube
and radiation shield
are not concentric.
Alignment is not
correct.
Check fixation of the align-
ment rods.
Bruker Service
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