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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
You’ll need to subscribe to
your network provider’s
Caller Display service for this
feature to work. You might
have to pay a fee. For more
information on BT Calling
Features, go to bt.com/
callingfeatures
For the caller’s name to be
displayed, make sure you’ve
stored the full telephone
number in your contacts list,
including the dialling code.
There are some incoming
calls where a number is not
displayed and a network
Unavailable = number is
unavailable
Withheld = number has
been withheld
International = International
number
Operator = call from
the operator
Payphone = call from
a payphone
Ringback = a ringback call
Caller Display
If you’ve subscribed to a Caller
Display service, you’ll be able to
see your caller’s number on your
handset display (provided it’s not
withheld) before you answer a call.
If your caller’s name is stored in
your contacts list and it matches
the number calling, you’ll see the
caller’s name on the display instead.
If you haven’t subscribed to a Caller
Display service Incoming call will be
displayed when you receive a call.
Calls list
The Calls list holds up to 20
incoming (missed and answered)
calls. The date and time of the call is
also stored. If you haven’t subscribed
to a Caller Display service, no
number will be displayed for
incoming calls.
Calls are listed in chronological order
with the most recently received/
made call at the top of the list.
When the list is full and a new call is
received/made, the oldest entry will
be deleted automatically.
The Calls list can hold numbers up
to 24 digits and names up to 12
characters.
Caller Display and the Calls List
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