Answer machine
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
54
Answer & Record
The pre-recorded Answer & 
Record outgoing message 
that allows your caller to leave 
a message is, “Hello, your 
call cannot be taken at the 
moment, so please leave your 
message after the tone”.
Answer Only
The pre-record Answer Only 
outgoing message, where 
callers hear an announcement 
but can’t leave a message, is 
“Hello, your call cannot be 
taken at the moment and you 
cannot leave a message, so 
please call later”.
When recording your Answer 
Only message, remember to 
let your caller know that they 
won’t be able to leave 
a message.
The default outgoing message 
mode is Answer & Record using 
the female voice.
3. Press   or   to select Answer & record or 
Answer only and press OK. Saved will be displayed 
and the answer mode will be announced.
Outgoing messages
The outgoing message is the message a caller first 
hears when the answer machine picks up their 
call. There are two pre-recorded male and female 
outgoing messages to choose from, one that allows 
callers to leave a message (Answer & Record) and 
one that simply answers the call (Answer Only) or 
you can record your own.
Record your own outgoing message
1.  Select Menu, Answer Phone is displayed, press OK.
2. Press   until Outgoing message is displayed and 
press OK.
3. Press   or   to display the outgoing message 
mode you want: Answer & record or Answer only 
and press OK.
4. Record message is displayed, press OK. 
Follow the voice prompt to record your message 
and select Save when you’ve finished.
5. Your message will be played back to you. Select 
OK if you’re happy with it or you can delete it by 
selecting Delete.