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You need to subscribe to the 
specific BT Calling Feature to 
be able to use some of these 
services. You might have to pay 
a fee.
For more details on BT’s  
Calling Features, go to  
bt.com/callingfeatures, refer to 
the user guide supplied when 
you subscribed to the services 
of your choice or call BT free on 
0800 800 150.
If you’re not connected to the 
BT network, some of these 
features may not be available. 
Call diversion services might 
allow other divert options. 
Please contact your telephone 
network provider for details.
Call Diversion will divert 
incoming calls to another 
number of your choice. You can 
choose all calls to be diverted or 
calls only to be diverted when 
the line is busy or only calls that 
are not answered.
You can easily access a number of BT Calling 
Features using the Calling Features menu. 
Pre-stored numbers in the Calling Features menu
Call Diversion  Call Waiting
Ringback Call Barring
Using Call Diversion: set up, cancel or check status
1. Select Menu, scroll   to display Calling Features 
and press OK.
2. Call Diversion is displayed, press OK.
3. Press   or   to display the diversion option you 
want: Divert all calls, Divert when busy or Divert if 
unanswered and press OK.
4. Press   or   to display either: Set up diversion, 
Cancel diversion or Check diversion and press OK.
5. If you selected Set up diversion, you will need to 
enter the telephone number to divert to (or press 
 and select the number from your contacts), 
then select Set up. If you chose Cancel diversion or 
Check diversion, the service will be called, follow 
the spoken instructions or listen for confirmation/
status.
BT Calling Features