iNetVu New Gen Troubleshooting Guide
C-COM Satellite Systems Inc.
Error 0x9007 - AZ Jam Error
1. If the Mobile Platform doesn’t physically move
Possible Causes:
• 7000 Controller
• 15 Amp Fuse
• Motor Cable
• Internal Wiring Harness
• Azimuth Motor or Belt
a. Verify if 7000 Controller is outputting 24VDC. Disconnect the Motor cable from the back of the
controller, place the volt meter leads on pins 7 and 9 of the controller. Using the 7000 controllers
front panel, select Azimuth with HI SPEED ON and hold +. Are you getting 24VDC?
b. If no voltage is shown, please turn off the controller and verify the 15A fuse has not blown. If the
fuse is blown replace it and try again. If the fuse is not blown, contact C-Com Technical Support for
further assistance.
Warning High Voltage: Always remove power from the 7000 Controller prior to removing fuse.
Failing to do so can result in personal injury or damage to the controller.
Contact C-COM
before opening if
your controller has
this Seal.
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