iNetVu New Gen Troubleshooting Guide
C-COM Satellite Systems Inc.
2. If the Mobile Platform physically moves but the angle doesn’t change
Possible Causes:
• Azimuth Encoder
• Sensor Cable
• Internal Wiring Harness
• 7000 Controller
a. Please ensure the Sensor Cable is securely connected to the 7000 Controller and Platform.
Reseat the Sensor Cable and the Azimuth Encoder cable. If the issue persists continue to the next
step.
b. Use the Azimuth Encoder Sensor Circuit Diagram on the following page to confirm continuity of the
cabling. Set the voltmeter to beeper or continuity mode.
c. If either the sensor cable or internal harness fails continuity please Contact C-COM Technical
Support for further instructions.
d. If the cabling passes continuity, this will conclude the issue is the Azimuth Encoder. Please
Contact C-COM Technical Support for further instructions.
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