CAME VER12 - Troubleshooting

p.
25
25 - Manual
FA00045-EN
FA00045-EN v.
2
2 - 09/2016- © Came S.p.A. - The contents of this manual may be changed, at any time, and without notice.
TROUBLESHOOTING
ISSUES CHECKS AND FIXES
• The operator neither opens nor closes • Check the power supply and line fuses
• The (1-2) NC safety contact is open
• The operator opens but does not close • The N.C. safety contact (2-C1) is open
• Check the proper direction of the door travel
• Check the balancing of the overhead garage-door
• The operator closes but does not open • Check the balancing of the overhead garage-door
• The operator does not perform the
automatic closing
• Check that the A.C.T. trimmer is not set to minimum
• Check the proper direction of the door travel
• The transmitter does not work • Check the bridging on the AF card, cut off/power up again
• Memorize the transmitter again
• The operator pushes too hard • Adjust the sensitivity
• The operator pushes to weakly or inverts
the direction of travel
• Adjust the sensitivity
• Eliminate all mechanical friction
• Check the door balancing
• Check the tautness of the belt/chain
• Only one transmitter works • Enter (or duplicate) the same code in all the transmitters
• The photocell is not working • The N.C. safety contact (2-C1) is open
• Check proper functioning of the photocell
• The PROGRAMMING LED flashes rapidly • The N.C. safety contact (2-C1) is open
• The Encoder doesn't work: cut off the power to the control
board, then power it up again
• Wrong Encoder connection: check connections
• The PROGRAMMING LED stays lit • NC control button instead of NO (2-7)
• The POWER-ON alerting LED is off • Checkthe power supply and line fuses
• The (1-2) NC safety contact is open
• The operator does not work with the
emergency batteries
• Deactivate the obstruction detection function by using the
DIP-switches
• Check the batteries
• Respect the polarities of the photocells and accessories
• The operator inverts the travel direction at
the limit switch
• Check the proper direction of the door travel
• Eliminate all mechanical friction
• Check the door balancing
• The operator starts too slowly • Eliminate all mechanical friction
• Check the door balancing
• Check the tautness of the belt/chain