Canon imagePROGRAF iPF680 Service Guide

imagePROGRAF iPF685/680 Service Guide
imagePROGRAF iPF685/680 Service Guide August 2014
Page 26
VIII. Suggested End-User Customer Service Offerings
A. End User Limited Warranty Support
1. Canon imagePROGRAF Large Format Printer Limited Warranty
The imagePROGRAF Large Format Printer Limited Warranty is effective
for a period of one (1) year following delivery to the original purchaser.
This warranty covers the Canon brand product and accessories.
Note: No warranty is given for any consumables, such as paper or ink
cartridges.
For detailed warranty information, please refer to the Canon
imagePROGRAF Large Format Printer Limited Warranty, page 35.
2. Canon imagePROGRAF Printhead Limited Warranty
The Canon imagePROGRAF Printhead Limited Warranty is effective for
a period of one (1) year after delivery to the original purchaser or for the
period that the “Head Lot” Number of the Printhead as displayed in the
“Status Display” of the “Status Monitor Utility” has a last character of “a”,
whichever period expires first.
For detailed warranty information, please refer to the Canon
imagePROGRAF Printhead Limited Warranty, page 36.
B. On-Site Service
The CITS Help Desk will diagnose end-users problems related to the product.
If telephone based troubleshooting cannot resolve the problem, the CITS
Help Desk will dispatch the Service Provider of record in order to provide an
on-site service call. If there is no Service Provider of record, CITS will
dispatch a third-party organization to provide on-site service.
C. Post Warranty Support
If a Customer calls CITS for service after the product warranty has expired,
the customer will be instructed to contact the dealer registered to their product
under the ASCR Program (if the dealer selected either Dispatch by CITS or
the Warranty Marketing Program). If the dealer did not make the selection,
the customer will be offered Time and Material Service.
D. Time and Material Service
If a Customer calls CITS for service after the product warranty has expired
(and an Extended Service Plan was not purchased), or the Extended Service
Plan has expired, the CITS Help Desk will diagnose the problem, and
determine if on-site service dispatch is required:

Canon imagePROGRAF iPF680 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Matte black, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Page description languages	GARO, HP-GL/2, HP-RTL
Media thickness	0.07 - 0.8 mm
Maximum print size	-
Maximum roll length	18 m
Media width (rolls)	254 - 609.6 mm
Media width (sheets)	203.2 - 609.6 mm
Maximum roll diameter	150 mm
Paper tray media types	Coated paper, Cut sheet, Plain paper, Roll
ISO A-series sizes (A0...A9)	A1, A2, A3
ISO B-series sizes (B0...B9)	B2, B4
Certification	RoHS
Product color	Black, Grey
Sound pressure level (printing)	47 dB
USB connector	USB Type-A
USB 2.0 ports quantity	1
Ethernet LAN data rates	10/100/1000 Base-T/TX Mbit/s
Ethernet interface type	Gigabit Ethernet
Compliance industry standards	IEEE 802.3ab, IEEE 802.3u, IEEE 802.3
Power consumption (standby)	0.5 W
Power consumption (typical)	140 W
Storage temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	757 mm
Width	997 mm
Height	507 mm