Canon iPF680 - Printed Colors Are Inaccurate; The Back Side of the Paper Is Dirty; The Surface of the Paper Is Dirty

Cause Corrective Action
You are printing on heavyweight paper
or paper that curls or wrinkles easily af-
ter absorbing ink.
(See "Adjusting the Vacuum Strength.") ➔ P.587
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.580
For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong
or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the
Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔ P.587
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.580
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.") ➔ P.614
The surface of the paper is dirty
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") ➔ P.614
You are using a paper that does
not dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.") ➔P.459
When paper that does not dry easily is used for printing, it may curl during printing and touch the
Output Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.") ➔P.459
The back side of the paper is dirty
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless print-
ing or printing on small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") ➔ P.614
The Platen has become soiled because you have
set Width Detection to Off in the Control Panel
menu.
Set Width Detection to On in the Control Panel menu, and then open the Top
Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") ➔ P.614
Open the Top Cover and clean the Platen. After this, manually advance the roll
onto the Platen before printing.
(See "Cleaning Inside the Top Cover.") ➔ P.614
(See "Feeding Roll Paper Manually.") ➔ P.384
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") ➔ P.614
Printed colors are inaccurate
Printed colors are inaccurate
Cause Corrective Action
Color adjustment has not been activated in the Ad-
vanced Settings of the printer driver.
In the Advanced Settings of the printer driver, access Color Settings in Color
Mode to adjust colors.
(See "Main Sheet (Windows).") ➔P.167
(See "Main Pane (Mac OS).") ➔P.283
Colors have not been adjusted on the computer or
monitor.
Refer to the computer and monitor documentation to adjust the colors.
Adjust the settings of the color management software, referring to the software
documentation as needed.
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.
(See "Checking for Nozzle Clogging.") ➔ P.599
Application Color Matching Priority is set to Off in
the Windows printer driver.
Click Special Settings in the Layout sheet of the printer driver, and set Applica-
tion Color Matching Priority to On in the dialog box that is displayed.
iPF685
The surface of the paper is dirty
User's Guide
Troubleshooting Problems with the printing quality
643