scala-500
10. Troubleshooting
Problem
Pairing
fails
Action:
1
. Delete scala-500'" from your
paired
device
list in your phone (if it is listed).
2. Turn off the mobile phone and headset.
3. Take out the
battery
of the phone and put
it back
.
4. Repeat the
pairing
process as shown in
section 5.2.
Problem
Can't answer phone calls or perform voice
dialing
Action
(Assuming your mobile phone supports Voice
Dialing)
1 . Make sure your headset is turned ON and
in standby mode
while
the blue light indicator
flashes
slowly.
2. Verify that the Bluetooth function on your
phone is set to ON.
3. Verify that the scala-500
,M
is the correctly
paired
headset to your mobile phone
(refer
to the phone manual).
4. Link the headset to the phone as
described
above.
5. Check "Definitions" or "Settings" on your
mobile phone.
6. Perform the pairing process and check
again.
Problem
Battery does not provide at least five hours
of talk time.
Action
1 . Make sure your headset is fully
charged.
Charging
time is up to 3
hours
for an empty
battery. When fully charged and charger
is
connected to headset, the
red
light indicator
turns off.
2.
When not wearing the headset, make
sure
the
CTRL
button
is
not
pressed.
NOTE: You may have compromised
the
batteries' capacity if
you
did not fully charge
it prior to initial
use.
Problem
Red LED
does
not light
steady
when charger
is connected.
Action
1
. Make
sure the
DC jack
is firmly plugged
in.
2.
Disconnect the
DC
jack, wait
a
few seconds
and plug it back in.
3. When the headset is fully charged, the red
light
turns
off.
Problem
Bad
sound quality
Action
1.
Possibly
caused by nearby
interference
2. If you have a GSM
phone and your headset
is
to
close
to
the phone, interference
may
occur.
3. Headset and
mobile phone are more than
30 ft. (1 0m) apart
or
there
are major obstacles
between headset and mobile phone
(e.g.
concrete walls or similar).
Problem
Sound deteriorates when the phone is in my
back
pocket.
Action
Some mobile phones emit weaker Bluetooth
signals than others, resulting in reduced
sound quality, especially when the
phone
is
close
to
your
body.
Suggestion: Place the phone into your breast
pocket or
at
least into
a
front pocket on
the
same side
you
wear your headset.
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1 scala-500 manual