TROUBLESHOOTING
PleaserefertotheTroubleshootingGuideavailableonHVACPartnersformoredetail.
Infinity Control does not power up.
1. Recheck wiring to ABCD on all devices.
2. Make sure all colors match for every terminal.
3. Make sure power is applied to the indoor unit, and the amber LED is lit on indoor control circuit board.
4. Check for 24VAC between the C and D terminals at Infinity Control terminal connector and Damper Control Module.
5. Check fuse on indoor unit's circuit board.
Display says "Indoor Unit Not Found"
1. Recheck wiring to ABCD on all devices.
2. Make sure all colors match for every terminal.
3. Press left-side button to try again.
4. If display still reads "Indoor Unit Not Found", disconnect all devices from ABCD and connect User Interface directly to indoor unit.
Display says "Outdoor Unit Not Found", and I have a two-stage communicating outdoor unit:
1. Recheck wiring to ABCD connector on outdoor unit.
2. Make sure all colors match for ever 5, terminal.
3. Check for 24VAC between the C and D terminal connector of outdoor unit.
I made a mistake on the start-up screens, and hit the right-side button to get to the run mode. How do I get back to
start-up?
1. Press the ADVANCED button for at least 10 seconds.
2. Install/Service menu will appear.
3. Scroll down to the INSTALL selection.
4. Press the right-side button; the screen will prompt you to press the right side again to re-install the system.
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