25
TROUBLESHOOTING
For countermeasures having an asterisk, contact the nearest CAS sales or service center.
When What trouble
Cause -> Countermeasure
Before
Weighing
▶
Nothing is displayed by
connecting
the AC adapter to the
outlet.
▶
is displayed.
▶
The AC adapter is disconnected.
▶
The electrical board is turned OFF.
▶
There is an internal error in the
balance. ⇒ *
During
Weighing
▶
is displayed.
▶
is displayed.
▶
The display fluctuates.
▶
The display does not change
from zero even if a sample
having the weight near readability
is loaded.
▶
The display slowly changes
when
small amount of sample is
loaded.
(Normal: readability/1 sec.)
▶
has appeared
suddenly.
▶
Data communication cannot
be made.
▶
The mass on the pan is too heavy.
▶
Sensitivity is not correct.
▶
The pan or the pan supporter is not in place.
▶
Influence from vibration or wind
☞
Improve the installation site.
☞
Change the measurement mode
to High-stability mode.
▶
Influence from electric noise or
electromagnetic wave
☞
Maintain a proper distance from the
noise source.
▶
Zero tracking works.
☞
Refer to “6. Menu Selection”.
▶
The averaging processing is in
High-stability mode.
☞
Change the measurement mode if necessary.
▶
There has been an instantaneous power failure.
☞
Press the POWER/BRK key (the
balance enters weight display mode).
▶
Setting of communication parameter is wrong.
☞
Refer to “16.4 Setting the input/output format”
▶
Wiring of RS-232C cable is wrong.
During
PCS
or %
setting
▶
has displayed.
▶
Set value exceeds the specified range.
"
☞
Refer to “9. % setting” and “10. PCS setting”.
During
sensitivity
calibration
▶
Does not proceed to next step.
(The stability mark does not light)
▶
has displayed.
▶
Influence from vibration or wind
☞
Improve the installation site.
☞
Change the measurement mode to
High- stability mode.
▶
The weight used for sensitivity calibration is
wrong.
☞
Check the weight and retry the sensitivity
calibration.
▶
There is an internal error in the balance. *
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