EN-57
Troubleshooting
● I cannot send or receive MIDI data when connected to a
computer.
● A tone’s quality and volume sounds slightly different
depending where it is played on the keyboard.
● Touching a button causes the note that is sounding
cuts out momentarily or a slight change in how effects
are applied.
● How do I delete a user song?
Action:
a. Check to make sure that the USB cable is connected to
the Digital Piano and computer, and that the correct
device is selected with your computer’s music software.
b. Turn off the Digital Piano and then exit the music
software on your computer. Next, turn the Digital Piano
back on and then restart the music software on your
computer.
Cause:
This is an unavoidable result of the digital sampling
process,* and does not indicate malfunction.
* Multiple digital samples are taken for the low range,
middle range, and high range of the original musical
instrument. Because of this, there may be very slight
differences in tonal quality and volume between sample
ranges.
Cause:
This happens when the sounds of multiple parts are
sounding at the same time while using layer, using the
Duet Mode, playing back a built-in song, recording, etc.
Pressing a button when one of these conditions exists will
cause the effect setting that is built into the tone to change
automatically, which causes notes to cut out momentarily
or causes a slight change in how effects are being applied.
Action:
Deleting a user song is possible from the smart device
connected to the Digital Piano. For details, see the
explanation for “Using the Dedicated App” (page EN-52).
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