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Technical Assistance
Technical Assistance
Applications Support
For the latest MARS 6 Synthesis applications information, go to http://cem.com/MARS 6 Synthesis/. The MARS
6 Synthesis pages contain downloadable applications notes, a listing of recent posters, method notes, and more.
CEM is proud to provide applications support for any synthesis related questions from a team of trained chemists
with a complete Synthesis lab. For applications support, call (800) 726-3331 (inside the US) or (704) 821-7015
and ask for “Synthesis Support”, or email CEM MARS 6 Synthesis applications support at synthesis.support@
cem.com.
Technical Support
CEM is proud to provide technical support for the MARS 6 Synthesis from a team of specially trained Service
Technicians. For technical support in the US and Canada, call (800) 726-5551 or (704) 821-7015 and ask for
“MARS 6 Synthesis Service” or email service@cem.com. For technical support outside the US and Canada,
contact your local CEM Subsidiary or Distributor.
Requested Information
When contacting CEM for support, please provide the following information about the instrument:
• MARS 6 Synthesis Serial Number
• MARS 6 Synthesis Software Version
Service can only be performed by an authorized CEM service technician.
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