40
TROUBLESHOOTING
TROUBLESHOOTING CHART continued...
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Maglock not working
correctly.
a) Maglock wired incorrectly
a) Check that Maglock is wired to N.C. and COM terminals. Check that
Maglock has power (do not power maglock from control board
accessory power terminals). If shorting lock’s NO and COM wires
does not activate Maglock, then replace Maglock or Maglock wiring
(refer to Wiring Diagrams).
Solenoid lock not working
correctly.
a) Solenoid wired incorrectly
a) Check that Solenoid is wired to N.O. and COM terminals. Check that
Solenoid has power (do not power solenoid from control board
accessory power terminals). If shorting lock’s NC and COM wires
does not activate Solenoid, then replace Solenoid lock or Solenoid
wiring (refer to Wiring Diagrams).
Switched (SW) Accessory
power remaining on.
a) In limit setup mode
a) Learn the limits
Accessories connected to
Switch (SW) Accessory
power not working correctly,
turning off, or resetting.
a) Normal behavior
a) Move accessory to accessory power "ON"
Accessories connected to
Accessory power not
working correctly, turning
off, or resetting.
a) Accessory power protector active
b) Defective control board
a) Disconnect all accessory powered devices and measure accessory
power voltage (should be 23 – 30 Vdc). If voltage is correct, connect
accessories one at a time, measuring accessory voltage after every
new connection.
b) Replace defective control board
Quick Close not working
correctly.
a) Quick Close setting incorrect
b) Interrupt loop detector
c) Defective Expansion board
a) Check that Quick Close setting is ON
b) Check operation of Interrupt Loop detector
c) Replace defective Expansion board
Anti-Tailgating not working
correctly.
a) Anti-Tail setting incorrect
b) Interrupt loop detector
c) Defective Expansion board
a) Check that Anti-Tail setting is ON
b) Check operation of Interrupt Loop detector
c) Replace defective Expansion board
AUX Relay not working
correctly.
a) AUX Relay setting incorrect
b) AUX Relay wiring incorrect
c) Defective Expansion board
a) Check AUX Relay switches settings
b) Check that wiring is connected to either N.O. and COM or to N.C. and
COM.
c) Set AUX Relay to another setting and test. Replace defective
expansion board.
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