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| INSTALLATION MANUAL PRORAPID
Warranty conditions for
ProRapid® cylinders
General warranty
CHWS Ltd will within a period of 5 years
from the date of purchase of the vessel,
supply a new and replacement cylinder of
the equivalent size and quality if the cylinder
is proved to be leaking or corroding due
to faulty manufacture or material defects.
Claims must be validated by CHWS Ltd who
will also have sole discretion on the validity
of any claim.
Components supplied by CHWS Ltd with
the cylinder will carry their manufacturers
warranty of 1 year. CHWS Ltd will repair
or replace any of these components that
have failed due to manufacturing or material
defects within that 1-year period. The
validity of any claim for faulty components
will be decided by the manufacturer of
that component.
Cylinder warranty
• The warranty on the ProRapid range
of products applies only to cylinders/
vessels supplied for use with sanitary/
drinking water.
• The products covered are the
ProRapid® models.
• CHWS Ltd will provide a 5 Year
warranty on the products as stated in
clause 2 as above.
• The warranty will only apply subject to
observance of the following conditions:
1. The cylinder should be installed in
accordance with the manufacturer’s
installation instructions
2. The cylinder should be installed in
accordance with National and Local
Building Regulations and observing all
relevant installation regulations at the
time of installation.
3. The cylinder is only used for the
purpose it was designed for, that being
the heating and storing of sanitary/
drinking water.
4. The design water temperatures or
pressure values displayed on the
cylinder data plate are not exceeded
during use at any time.
5. The cylinder is installed in a suitable
area that is not in a damp or corrosive
environment
6. In hard water areas, suitable water
conditioning or softening equipment
should be installed to condition the
sanitary water prior to heating. The
acceptable level of water hardness
is between 0 - 0.4 on the Langelier’s
Index of water measured at the
cylinder’s working temperature.
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