The following table describes the Cisco Headset USB Adapter buttons.
Table 4: Cisco USB Adapter Buttons
DescriptionNameNumber
Toggle the microphone on and off.Mute button1
Adjust the volume on your headset.Volume button2
Place, answer, and manage your calls:
• Press once to place a call.
• Press once to answer an incoming call. Press twice to reject
an incoming call.
• Press once to put an active call on hold.
• Press and hold to end a call.
Call button3
Cisco Headset 560 Series
The Cisco Headset 560 Series includes two wireless headset models designed for use in a modern office space.
The Cisco Headset 561 features a single earpiece for lightweight comfort and support. The Cisco Headset
562 offers dual ear cups for rich sound and comfort in a noisy office space. To use this series, you need either
the standard base or the multibase. The bases plug into the call device and facilitate communication with the
headset.
Each headset base has a maximum range of approximately 330 feet (100 meters) unless there are physical
barriers like walls and doors or outside interference from other radio sources. A headset will unpair from its
base if it's taken too far away. The base light turns solid white when it's paired to the headset, and flashes
when it isn't.
Seat your headset in the base when the battery is low. It takes 3 hours for a battery to complete a full charge.
The Cisco Headset 560 Series is compatible with the following Cisco devices:
Table 5: Compatible Cisco Call Devices
Firmware Requirements and Hardware CompatibilityCall Device
On-Premises Firmware 12.1(1)SR1 or later (partial call
functionality with the Y-cable)
On-Premises Firmware 12.5(1) or later (full call functionality
with the Y-cable)
Multiplatform Cisco IP Phone 7800 Series phones do not
support the Cisco Headset 560
Cisco IP Phone 7821, 7841, 7861, 7945G,
7965G, 7975G, 8811, 8841, and 8845
Cisco Headset 500 Series User Guide
4
Your Headset
Cisco Headset 560 Series
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