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Cisco 5520 and 8540 Wireless Controller Troubleshooting Guide
Troubleshooting
• Set the default power restore policy to power on.
Note This is done so that you need not press the button to physically start the appliance even after all the LEDS
are up.This can be changed in CIMC if required
.
Service port is not working when CIMC port is connected
Solution
• Check if the NIC is in dedicated mode
You can also figure this by comparing chassis mac and Burned in MAC
(Cisco Controller) >show imm chassis mac
MAC Address: a4:6c:2a:39:0f:be
(Cisco Controller) >show inventory
Burned-in MAC Address............................ A4:6C:2A:39:0F:BF
Check if the show imm chassis mac and show inventory mac are conservative and not the same.
Otherwise it will cause discrepancy.
Note If this happens check if the NIC is set to be in shared more in CIMC
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