• Disconnect other Bluetooth devices from your headset.
• Try to make a call on a different device.
• Connect to your device with the USB-C or 3.5 mm cable.
• Make sure the microphone isn't muted.
• On your device:
• Turn Bluetooth off, then on again.
• Delete your headset from the list of connected Bluetooth devices and reconnect your headset.
Related Topics
Manage Your Bluetooth Connections in the Cisco Headsets App, on page 6
Use the USB-C Cable, on page 8
Use the 3.5 mm Audio Cable, on page 9
My Headset Doesn't Charge
Try these steps if your headset doesn't charge:
• Make sure the USB-C cable is connected to the USB-C port on your headset. The Power LED beneath
the Power/Bluetooth switch lights up when the headset charges.
Cisco Headset 730 User Guide
30
Troubleshooting
My Headset Doesn't Charge
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