Basic Call Handling
Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 4.3, 5.1, 6.0 and Later 43
The target destination receives an intercom-alert tone and can then choose to:
• End the intercom call by pressing the EndCall softkey. Do this if you do not want to hear the
message.
• Listen to the caller by selecting the intercom line with microphone muted (you can hear the caller,
but the caller cannot hear you).
• Talk to the caller by selecting the intercom line using either the handset, headset or speaker. The
intercom call becomes a two-way connection so that you can talk with the caller.
When using the intercom feature, be aware of the following:
• From an intercom line, you can only dial other intercom lines.
• You can use only one intercom line at a time.
• If you answer an intercom call while another intercom line is active, the first intercom call is
dropped.
Note Cisco Extension Mobility does not support intercom lines.
If you want to... Then...
Place an intercom call to a
preconfigured (speed-dial)
intercom target
1. Press (Line View).
2. Select (intercom line) to dial the target intercom number.
After you hear the intercom-alert tone, begin speaking.
Place an intercom call to any
intercom number
1. Press (Line View).
2. Select (intercom line) and dial the intercom target
number.
After you hear the intercom-alert tone, begin speaking.
Receive an intercom call When you hear the intercom-alert tone, handle the call in one of
these ways:
• Listen to the message in one-way audio.
• Talk to the caller by pressing (Line View) and
selecting the intercom line.
• End the call by pressing EndCall.