Chapter 4 Getting Started with Feature Buttons
Using the ? Button for Instant Help
4-20
Cisco IP Phone 7960 and 7940 Series User Guide
78-10182-07
Tip • The >> soft key allows you to re-position your cursor. The << soft key
allows you to delete a character or digit in an entry. Press the << soft key
or the Delete soft key if you make a mistake. The Delete soft key allows
you to edit a character or digit—it does not delete the entire entry.
• If the network shuts down or is reset, you might lose your call history records.
Also, there is a limit on the number of call history records that can be stored.
Your system administrator can provide information on this limit.
• You can delete all records in the Missed, Received, or Placed directories.
From the Directories menu, use the Navigation button to select the directory
that you want to delete and press the Clear soft key.
Using the ? Button for Instant Help
The ? button can provide you with on-the-spot help for specific buttons and
features. This helpful information is displayed on your phone’s LCD screen.
For help with a specific button or soft key:
• Press the ? button once, then press the button or soft key to display
information about that button or key.
For help with a specific feature:
• First, press the Directories, Settings, or Services buttons to display a list of
available features. Use the Navigation button to scroll through the list and
select a feature. Press the ? button twice quickly to display information about
the selected feature.
For help with the ? button feature, itself:
• When the phone is idle, press the ? button twice quickly (without first
selecting a feature). This brings up help about using the ? button.
Tip You can press the ? button twice quickly during an active call to view network
statistics about the call.
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