28 OL-12643-01
Tips
• Enter the call forward target number exactly as you would dial it from your phone. For example,
enter an access code or the area code, if necessary.
• You can forward your calls to a traditional analog phone or to another IP phone, although your
system administrator might restrict the call forwarding feature to numbers within your company.
• Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not
enabled, the call will ring as usual.
• Your system administrator can enable a call forward override feature that allows the person
receiving your forwarded calls to reach you. With override enabled, a call placed from the target
phone to your phone is not forwarded, but rings through.
• Your system administrator can change call forwarding conditions for your phone lines.
Using Do Not Disturb
You can use the Do Not Disturb (DND) feature to block incoming calls from ringing your phone. Your
system administrator enables DND for your phone.
When DND and Call Forward All are both enabled on your phone, calls are forwarded and the caller
does not hear a busy tone.
Your intercom lines still ring when DND is active.
Verify that call forwarding is
enabled on your primary line
Look for:
• The call forward icon above the primary phone number: .
• The call forward target number in the status line.
Set up or cancel call
forwarding remotely, or for a
non-primary line
1. Log in to your User Options web pages. (See Accessing Your
User Options Web Pages, page 57.)
2. Access your call forwarding settings. (See Controlling Line
Settings on the Web, page 63.)
Note When call forwarding is enabled for any line other than the
primary line, your phone does not provide you with
confirmation that calls are being forwarded. Instead, you must
confirm your settings in the User Options web pages.
If you want to... Then...
Turn on DND Press Do Not Disturb or DND.
“Do Not Disturb” displays on the phone, the DND lights,
and the ring tone is turned off.
If you want to... Then...