Place a Call on Hold with Assisted Directed Call Park
You can park and retrieve an active call using a dedicated call park number. Using assisted directed call park,
you use a button to park an active call. Your administrator sets up the button as a speed-dial line. With this
type of directed call, you can use line status indicators to monitor the status of the line (in-use or idle).
Procedure
Press BLF Directed Call Park on a line that displays an idle line status indicator for an assisted directed call
park.
Retrieve a Call on Hold with Assisted Directed Call Park
Procedure
Press BLF Directed Call Park.
Place a Call on Hold with Manual Directed Call Park
You can park and retrieve an active call using a dedicated call park number. Using manual directed call park,
you transfer an active call to a directed call park number, which your administrator sets up.
Procedure
Step 1 Press Transfer .
Step 2 Required: Enter the directed call park number.
Step 3 Required: Press Transfer again to park the call.
Retrieve a Call on Hold with Manual Directed Call Park
You can pick up a call that was parked to a dedicated call park number.
Before you begin
You need the directed call park number and the park retrieval prefix.
Procedure
Step 1 Dial the park retrieval prefix.
Step 2 Dial the directed call park number.
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