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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
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Chapter 2 Message and Recovery Procedures
PM Messages
Error Message PM-4-BAD_CARD_COOKIE: an invalid card cookie was detected.
Explanation The port manager detected an invalid request.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information.For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_CARD_SLOT: an invalid card slot ([dec]) was detected.
Explanation The port manager detected an invalid request. [dec] is the slot number.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_COOKIE: [chars] was detected.
Explanation The port manager detected an invalid request. [chars] is the invalid request.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_HA_ENTRY_EVENT: Invalid Host access entry event ([dec]) is
received.
Explanation An invalid host access entry event was received. The host access table entry event
should be an add, delete, or update event. [dec] is the event that is received.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.