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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
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Chapter 2 Message and Recovery Procedures
PM Messages
Error Message PM-4-BAD_PORT_COOKIE: an invalid port cookie was detected.
Explanation The port manager detected an invalid request.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_PORT_NUMBER: an invalid port number ([dec]) was detected.
Explanation The port manager detected an invalid request. [dec] is the port number.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_VLAN_COOKIE: an invalid vlan cookie was detected.
Explanation The port manager detected an invalid request.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-BAD_VLAN_ID: an invalid vlan id ([dec]) was detected.
Explanation The port manager detected an invalid request. [dec] is the VLAN ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-ERR_DISABLE: [chars] error detected on [chars], putting [chars]
in err-disable state.
Explanation The port manager detected a misconfiguration or misbehavior and error-disabled the
interface. A recovery is attempted after the configured retry time (the default is 5 minutes). On PoE
switches, this message might appear when a device that can be powered by either a PoE switch port
or by AC power is not being powered by an external AC power source and is connected to a port that