CHAPTER
5-1
User Guide for the Catalyst Express 500 Switches
OL-8122-01
5
Troubleshooting
Read this chapter to learn about the switch diagnostic tools and troubleshooting
features designed to help you solve network-related problems. The tasks in this
chapter are independent, unless otherwise noted, and are listed in no particular
order.
Before You Begin
Familiarize yourself with the monitoring features (see Chapter 4, “Monitoring”)
from which you can find out the specific problems on the switch and from which
you can prevent problems by addressing problematic trends.
Chapter Topics
• Run a Diagnostic Test, page 5-2
• Restart or Reset the Switch, page 5-4
• Restore Switch Settings, page 5-5
• Upgrade the Switch Software, page 5-5
• Recover a Password, page 5-8
• Recover the Switch Software, page 5-9
• When You Are Done, page 5-11
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