Cisco Catalyst Express 500-24LC - Restart or Reset the Switch

Chapter 5 Troubleshooting
Restart or Reset the Switch
5-4
User Guide for the Catalyst Express 500 Switches
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Figure 5-2 Sample Diagnostics Report
Restart or Reset the Switch
If you cannot solve a problem through the diagnostic report or by reconfiguring a
feature, either restarting or resetting the switch might help to solve the problem
or help you to eliminate probable causes. For example, if the problem exists after
you reset the switch to its default settings, it is unlikely that the switch is causing
the problem.
Use the Restart / Reset window to restart or reset the switch. To display this
window, choose Configure > Restart / Reset from the device manager menu. See
the device manager online help for additional guidelines and procedures.
From the Restart / Reset window, you can:
• Restart the switch without turning off power. The switch retains its saved
configuration settings during the restart process. However, the device
manager is unavailable during the process. When the process completes, the
switch redisplays the device manager.
Note Restarting the switch interrupts connectivity of your devices to the
network. You can reset the switch to its factory default settings and
then restart the switch.
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