Chapter 1 The Staging Process
Overview
Devices (DHCTs and CableCARD modules) that require staging include the
following:
Brand new units
Field-return units: Devices that have been removed from the subscriber's home
and returned to the service provider
Return Material Authorization (RMA) units: Devices that the service provider
has received back from factory repair
Staging involves two main tasks:
Installing the current operating system (OS) onto the DHCT.
Installing authorization Entitlement Management Messages (EMMs) onto the
DHCT.
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