Set Up Service Disconnect
Set Up Service Disconnect
The Service Disconnect feature (also called Brick mode) lets you disable a DHCT.
When a DHCT is in a service disconnect mode, the subscriber cannot view cable
services.
If you want to use the Service Disconnect feature at your site, you must create a
Service Disconnect Avoidance package before you enable service disconnect. When
you enable the service disconnect mode, the DHCT resident application checks every
minute to make sure that the DHCT is authorized for the Service Disconnect
Avoidance package. If the DHCT is not authorized, the following actions occur:
The DHCT goes into a service disconnect mode.
A barker appears on the subscriber’s TV screen.
All remote keys and front panel keys are locked out.
The LED screen displays the service disconnect indicator [- - - -].
Note: For DHCTs with only POWER LED indicators, the POWER LED blinks
eight times, pauses, and repeats for Service Disconnect Mode).
For more information on the Service Disconnect feature, refer to Enhancing Your
Subscribers' Experience: SARA Configurable Options (part number 4002178).
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