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Cisco Explorer Series User Manual

Cisco Explorer Series
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734375 Rev H
Explorer Digital Home
Communications Terminal
Staging Guide

Table of Contents

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Cisco Explorer Series Specifications

General IconGeneral
CategoryMedia Converter
SeriesExplorer
ModelVarious (e.g., 4642HDC, 8642HDC, 9865HDC)
TypeSet-top box
Input InterfacesCableCARD, Ethernet, USB
Output InterfacesHDMI, Component, Composite, S-Video (depending on the model)
Video ResolutionUp to 1080p (depending on the model)
Audio OutputHDMI, Optical, RCA
Power SupplyExternal power adapter
DimensionsVaries by model
WeightVaries by model

Summary

The Staging Process

Overview

Describes devices requiring staging and staging tasks.

Download Methods

Describes CVT and OSM download methods.

Install EMMs

Lists methods for installing Entitlement Management Messages (EMMs).

Staging Preparations

Overview

Lists tasks for the system operator to prepare the DBDS.

Set Up Environment Variables

Explains setting environment variables for staging.

Create EMM Directories

Instructions for creating directories for EMM files and logs.

Set Up Default Packages for Instastaging

How to identify default service packages for instastaging.

Install Software

Tasks for installing application platform software and resource files.

Optimize Your System Performance for Downloads and Staging

Overview

Importance of a healthy system for staging and tasks involved.

Recommendations to Improve Your Data Carousel Rate

Discusses managing content and performance of data carousels.

Obtain and Load EMM Data

Obtain EMM Data

How to get initial EMMs for devices.

Load EMM Data

Loading EMM data into the DNCS database.

How to Stage DHCTs

Overview

Describes two possible outcomes of staging a DHCT.

Staging DHCTs with Services

Steps to stage new or RMA DHCTs.

Staging DHCTs For Instastaging

Supports two configurations for instastaging.

Verifying the Staging Process

Checklist to confirm staging completion.

How to Stage CableCARD Modules

Overview

Discusses FCC mandate and CableCARD module function.

Staging CableCARD Modules

Steps to load EMMs and confirm module type.

Verify CableCARD Module Staging

Checklist for confirming staging completion.

Returning DHCTs and CableCARD Modules to Service

Check for Stranded IPPV Events and Clear NVM

Procedures to prepare DHCT for in-home use after return.

Returning CableCARD Modules to Service

Procedures to remove services from returned CableCARD modules.

Troubleshooting

Staging Failures

Troubleshooting information for staging failures.

DHCT Errors

List of suggested solutions for DHCT problems.

PowerKEY/EA Issues

Solutions for PowerKEY/EA problems.

Download LED Indicators

Overview

DHCT feedback during download, install, boot.

LED Indicators Displayed During an OSM Download

Understanding OSM download LED sequences.

LED Indicators Displayed During a CVT Download

Example of CVT download sequence.

POWER LED Indicators Displayed on DHCTs

Information from flashing POWER LED indicators.

Button Sequence for DHCT Functions

Button Sequences

Table of button sequences.

Setting Up Multiple Bootloader Carousels

Determine Available Bandwidth for Multiple Bootloaders

Recommendations for determining bandwidth.

Setting Up Multiple Bootloader Carousels

Steps to set up more than one carousel.

Adding an HDD Test Server to the BFS

Format the Hard Drive Without Clearing NVM

Formatting the Hard Drive

Steps to format the DVR hard drive.

Staging Out-Of-Band Bridges

Set Up Staging Bridges

How to set up QPSK or CMTS as staging bridges.

Staging Toolkit

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