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Cisco M5 User Manual

Cisco M5
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M5 Support 1300 302 383 | support@m5networks.com.au Page 1
Cisco IP Phone Basic User Guide
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Cisco M5 Specifications

General IconGeneral
SpeakerphoneYes
BluetoothNo
Wi-FiNo
ProtocolsSIP
PowerPoE (802.3af)
HeadsetYes
CodecsG.711, G.722, G.729, iLBC
Ethernet PortsDual GE ports

Summary

Finding Your Way Around the Handset

The Help Button

Explains the function and location of the Help button on the Cisco IP phone.

Basic Features

Placing a Call

Details the methods for initiating outgoing calls using the Cisco IP phone.

Answering a Call

Provides instructions on how to receive incoming calls on the Cisco IP phone.

Ending a call

Explains the procedures for disconnecting active calls on the Cisco IP phone.

Setting up Greetings for Voice Mail

Guides users through recording personal greetings and names for their voicemail.

Accessing Voice Mail

Outlines methods for retrieving voice messages from the Cisco IP phone and other locations.

Advanced Features

Placing a Call on Hold

Details how to temporarily suspend an active call on the Cisco IP phone.

Answering a Second Call

Explains how to manage a second incoming call while already on a call.

Making a Second Call

Provides instructions for initiating a new call while on an existing call.

Transferring a Call (TRNSFR)

Guides users on how to redirect an ongoing call to another party.

Call Forwarding

Explains how to redirect all incoming calls to an alternative number.

Do Not Disturb (DND)

Details how to block incoming calls and route them directly to voicemail.

Park (PARK)

Explains how to place a call on hold for retrieval from another phone.

Conference Call (ConfAll)

Guides users on setting up and managing multi-party conference calls.

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