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M5 Support 1300 302 383 | support@m5networks.com.au Page 5

2. Basic Features

External call > Dial 0

When making an external call, dial 0 first. Then dial the phone number

including the area code e.g. 0+02+90346500

Internal call > 4 digit extension

When making an internal call, you can just dial the last 4 digits of your team

member's phone number. This is referred to as your extension.

NOTE: The following is a good guide on how to dial: Use '0' for an Outside Line.

Placing a Call

A new call may be placed by one of two methods: dialing on hook or dialing off

hook.

To Dial Off hook:

 Lift the handset and dial the number;

 Press the SPEAKER button and dial a number; or

 Press the LINE button and dial a number; or

 Press the HEADSET button and dial a number (if headset attached).

To Dial Unhook:

 Dial the number and lift the handset;

 Dial the number and press the DIAL soft key; or

 Dial the number and press the SPEAKER button; or

 Dial the number and press the LINE button; or

 Dial the number and press the HEADSET button (if headset attached).

Cisco M5 User Manual

Questions and Answers: