CHAPTER 2
Overview
This chapter contains the following sections:
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Software Image, page 3
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About the Troubleshooting Process, page 3
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Symptoms, page 5
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Troubleshooting with Logs, page 8
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Troubleshooting Modules, page 8
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Viewing NVRAM Logs, page 8
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Contacting Customer Support, page 9
Software Image
The Cisco NX-OS software consists of one NXOS software image (for example, n9000-dk9.6.1.2.I1.1.bin).
This image runs on all Cisco Nexus 9000 Series switches.
About the Troubleshooting Process
To troubleshoot your network, follow these general guidelines:
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Maintain a consistent Cisco NX-OS release across all your devices.
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See the Cisco NX-OS release notes for you Cisco NX-OS release for the latest features, limitations, and
caveats.
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Enable system message logging.
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Troubleshoot any new configuration changes after implementing the change.
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Gather information that defines the specific symptoms.
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Verify the physical connectivity between your device and end devices.
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Verify the Layer 2 connectivity.
Cisco Nexus 9000 Series NX-OS Troubleshooting Guide, Release 7.x
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