31
Verifying Phone Startup
After receiving power and network connectivity, the phone executes a boot-up sequence.
During this sequence, phones with screens display the Cisco logo and then “Initializing
Network.” All of the lights on the phone will flash.
After your phone is successfully connected to the network and receives a basic configuration,
the extension number appears on the display screen (on models with a display screen) and
the phone has a dial tone.
On models with screens, the phone displays the standard menu for the phone. The date, name
and number of the phone display on the top line of the LCD screen. At the bottom of the LCD
screen, softkeys are displayed over their associated soft buttons.
On models with no screen, such as the Cisco SPA 301, you should hear a dial tone when picking
up the handset or pressing the speakerphone button.
If the phone does not start, confirm your installation and connections. If these are correct, try
unplugging the phone and plugging it back in again. If you still don’t see the display, then contact
your phone administrator or Internet Telephony Service Provider (ITSP).
Obtaining Your Phone’s Firmware
Your phone ships with pre-installed firmware. However, later firmware versions may be available
that add features and fix problems with your phone. This will generally happen automatically when
provisioning your device, however older devices with old firmware may have to be updated individually.
To Next Page
Loading...
Need help?
General
