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Using Hold and Resume
To put a call on hold, press the
Flash
button (Cisco SPA 301) or the
Hold
button/ Hold softkey
(Cisco SPA 303). A series of beeps or music on hold (depending on the system configuration)
plays for the caller to indicate that the call is on hold. On the Cisco SPA 303, the phone LCD
shows a flashing right arrow indicating the line is on hold, as shown in the figure below.
To resume a call:
Press the flashing red line button for the call or the
Hold
button or the Resume sofkey. If you have
multiple calls, all calls are put on hold except the active call.
If you are on a call and another call comes in:
Do one of the following:
•
Press the
Answer
or
Ignore
softkey.
•
Press the
Hold
button/Hold softkey to place the call on hold and press the flashing red
line button to answer the incoming call.
•
To resume the first call, press the flashing red line button or the
Hold
button or the
Resume softkey.