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Cisco SPA 303g - Cisco SPA 303 Call Parking Procedures; Parking an Active Call; Unparking a Call

Cisco SPA 303g
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52
Parking a Call
You can “park” a call on a designated line so that another person in your company can pick up
the call. The call is active until it is “unparked” or the caller hangs up.
To park a call:
STEP 1 While on an active call, press the
park
softkey.
STEP 2 Enter a number to identify the park line and press
dial
. The “park line number
does not correspond with an actual phone extension number, and you can pick any easily-
remembered number (for example, 100). The call is then parked on that line, and the caller
hears “on hold” music or messages.
STEP 3 You or another person must then “unpark” the call.
To unpark a call, you can either use the
unpark
softkey (if you know the park line number), or
view a list of parked calls and unpark it from the list.
To unpark if you know the park line number:
STEP 1 Press the
unpark
softkey.
STEP 2 Enter the number of the park line (for example, the number that was entered in
STEP 2 of “parking a call.”)
STEP 3 Press dial. The call is picked up on your phone.
To view a list of parked calls (and unpark from the list):
STEP 1 Press the Setup button.
STEP 2 Scroll to
Call Park Status
and press the
select
softkey.
STEP 3 Choose the parked call you want to retrieve and press
unpark
.

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