D15119.02 MX700 and MX800 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2014 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence MX700 and MX800 Administrator Guide
Reverting to the previously used
software version
If there is a severe problem with the video system, switching
to the previously used software version may help solving the
problem.
If the system has not been factory reset since the last
software upgrade, the previously used software image still
resides on the system; you do not have to download the
software again.
Reverting to the previously used software version should only
be done by a system administrator or in contact with Cisco
technical support.
We strongly recommend that you backup your system’s log
files and configuration before you swap to the other software
image.
Navigate to: Maintenance > System Recovery: Backup tab and Software Recovery Swap tab
1. Revert to the previously used software
version by clicking Switch to software
TCx.y.z..., where x.y.z indicates the
software version.
2. Click Yes to confirm your choice, or
Cancel if you have changed your mind.
Wait while the system resets. The
system will restart automatically when
finished.
1. Backing up log files and
system configuration
We recommend that you backup your
system’s log files and configuration before
you swap to the other software image.
Click Download Logs and Download
Configuration Backup and follow the
instructions to save the files on your
computer.
2. Reverting to the previously used
software version
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