Cisco TelePresence MX700 Administrator's Guide

D15119.02 MX700 and MX800 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2014 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence MX700 and MX800 Administrator Guide
Remote support user
In cases where you need to diagnose problems on the video
system you can create a remote support user.
The remote support user will be granted read access to the
system and will have access to a limited set of commands
that can aid troubleshooting.
You will need assistance from Cisco Technical Assistance
Center (TAC) to acquire the password for the remote
support user.
The remote support user should only be enabled
for troubleshooting reasons when instructed by
Cisco TAC.
Navigate to: Maintenance > System Recovery: Remote Support User tab
Create remote support user
1. Open a case with Cisco TAC.
2. Click Create user.
3. Copy the text in the Token field and
send to Cisco TAC.
4. Cisco TAC will generate a password.
The remote support user is valid for seven
days, or until it is deleted.
Delete remote support user
Click Delete user.
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface

Cisco TelePresence MX700 Specifications

General

Product Type	Video conferencing system
Frame Rate	Up to 60 fps
Display	Dual 55-inch LCD
Audio	Integrated speakers and microphones
Video Standards	H.264
Network	Ethernet
Connectivity	HDMI, USB
Control	Touch 10 control unit
Video Resolution	1080p at 60 fps
Zoom	12x optical zoom
Codec	H.264
Network Protocols	SIP
Power Consumption	300W
Weight	90 kg