LAB 2: PBX, Voicemail & DialPlan
Cisco Unified Communications Technical Training
Page 17 of 171
15. Click on ‘Configure -> Telephony -> Voice’ on the side bar or click the ‘Phone’ icon on the top
menu bar. In the next steps, we will configure the additional functionality in the “Voice
Features”, “Dial plan” and “Users” tabs
NOTE: It may take up to 30 seconds for CCA to load voice data after Voice is selected
16. Click on the “Voice Features” tab
o Select a different Music on Hold audio file from the drop-down. The UC500 7.0.2
software pack ships with four different music on hold files at different volume levels.
o Select 1 for number of “Paging Groups.” Configure the first Paging Group Extension
Number as 101.
o Select 1 for number of “Park Slots”. Configure the first Park Slot Extension as 701.
o For the “Multi-Party (Ad-hoc) Conferencing”, change from the default of 3x8 (8 sessions
of up to 3-party conference) to 4x4 (4 sessions of up to 4-party conference). Leave
“Mixed Mode” check box blank.
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